Cyber Security
CYBER SECURITY
LOLO Rooms uses technical and operational controls designed to support the security of accounts, bookings and platform information.
SAFE ACCOUNT USE
Use a strong, unique password and keep OTPs and login credentials private. Sign out from shared devices after using your account.
SAFE PAYMENTS
Check the website address before entering payment information. Avoid transferring money to an unknown personal account based only on an unsolicited call, message or social media request.
PHISHING AND IMPERSONATION
Be cautious of messages that create urgency, request OTPs or passwords, promise an unrealistic refund or discount, or ask you to install remote-access software.
REPORTING
Suspected account compromise, payment fraud or security problems should be reported through the official LOLO Rooms support channels.