Guest Policies
GUEST POLICIES
These are general guest guidelines. The hotel-specific rules displayed for a property or booking take priority where they differ.
IDENTIFICATION
Hotels may require valid government-issued identification for guests at check-in as permitted or required by applicable law and property policy.
GUEST AND ROOM OCCUPANCY
The number of adults, children and rooms entered during booking should be accurate. Extra guest, child or extra-bed charges may apply according to the selected property and room policy.
CHECK-IN AND CHECK-OUT
Check-in and check-out times vary by property. Early check-in or late check-out is subject to availability and may involve additional charges.
PROPERTY RULES
Guests must follow property rules relating to visitors, noise, smoking, pets, safety, restricted items and appropriate conduct.
DAMAGE OR MISUSE
A hotel may charge for damage, loss or misuse where permitted under the booking terms and applicable law.
SPECIAL REQUESTS
Requests such as room location, early check-in, late check-out or extra bedding are subject to availability unless specifically confirmed.
These are general guest guidelines. The hotel-specific rules displayed for a property or booking take priority where they differ.
IDENTIFICATION
Hotels may require valid government-issued identification for guests at check-in as permitted or required by applicable law and property policy.
GUEST AND ROOM OCCUPANCY
The number of adults, children and rooms entered during booking should be accurate. Extra guest, child or extra-bed charges may apply according to the selected property and room policy.
CHECK-IN AND CHECK-OUT
Check-in and check-out times vary by property. Early check-in or late check-out is subject to availability and may involve additional charges.
PROPERTY RULES
Guests must follow property rules relating to visitors, noise, smoking, pets, safety, restricted items and appropriate conduct.
DAMAGE OR MISUSE
A hotel may charge for damage, loss or misuse where permitted under the booking terms and applicable law.
SPECIAL REQUESTS
Requests such as room location, early check-in, late check-out or extra bedding are subject to availability unless specifically confirmed.